Policies, plainly written
Projments holds real work — your clients, your files, your team’s hours and, where you switch it on, screenshots of their screens. These documents say what we do with all of it, what we will not do, and what you can ask of us. Each one opens with a plain-language summary before the detail.
Version 1.0 · effective 16 August 2026 · last updated 16 August 2026
Documents
Privacy PolicyWhat we collect, why, who we share it with and the rights you have.Read →Terms of ServiceThe agreement you accept by using Projments.Read →Refund and Cancellation PolicyCancelling, refund windows, and how to ask for your money back.Read →Cookie PolicyEvery cookie we set — all of them strictly necessary.Read →Data Retention and Account Deletion PolicyHow long we keep each kind of data, and how to close an account.Read →Monitoring and Workplace Transparency NoticeWhat the desktop agent captures while a timer runs, and what it never captures.Read →
Contact and company details
Write to us in English or Arabic. We answer support within one business day and data-rights requests within 30 days.
The provider
Projments
How to reach us
One channel handles everything below. A request raised there is tied to the account that raised it, which is what lets us verify who is asking before we act on it — the reason there is no published mailbox.
- Support and general questions
- Privacy, data access, export and deletion
- Billing, invoices and refunds
- Legal notices
- Security reports